IT outsourcing – a set of good cooperation practices


Appointing a person to work on behalf of the client's company

Communicating the rules of work with an IT partner to the employees

Participation of an IT partner in planning the company's development

Openness to partner's suggestions
The most common mistakes

Lack of understanding the rules and scope of the cooperation

Use of communication channels other than the established ones

Lack of up-to-date IT infrastructure documentation

Lack of information about personnel changes in the company

Failure to take into account the partner when planning the company's development

Purchasing IT equipment without consulting the partner

Failure to provide key information when establishing cooperation