Opieka IT

IT support at Direct IT is built on trust since 2010. We manage the infrastructure of companies that grow with us, offering stable support in a world full of change. We serve clients from various industries – from startups to large organizations. We continue to work with companies that trusted us from the beginning, which is a testament to the quality of our services. We are a partner for good and for difficult times – we support growth while also helping to optimize costs. Our experience, relationships, and commitment translate into long-term value for your business.

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We are a business partner

Oferujemy następujące produkty i rozwiązania w ramach usługi

Opieka IT:

Systems monitoring

Regular checking of the technical condition of IT systems.

Security management

Installation and updating of antivirus system software, firewalls, and regular inspections.

Technical support

Technical support from 7am to 5pm, quick problem resolution and remote and on-site assistance, possibility to schedule implementation work outside standard hours,

IT infrastructure management

Monitoring, maintenance, administration and preservation of servers, workstations, networks and other key elements of IT infrastructure.

Data backup and recovery

Regular backups and quick data restoration in the event of a failure.

Computer networks

Servers, computers, wired and wireless networks.

Software

Office suites, financial and accounting systems, security suites such as Microsoft 365 and Google Workspace.

Infrastructure management

IT infrastructure monitoring and management systems, including Zabbix and Safetica.

Security products

Acronis, NAKIVO, Veeam, MikroTik, QNAP, Synology

Antivirus and network security systems

Protection against network threats (e.g. Acronis, ESET, FortiGate).

IT consultations and audits

Assessment of the condition of IT infrastructure and advice on its development.

Cloud solutions

Integration and management of cloud services such as Microsoft 365, Google Workspace

IT project management

Comprehensive IT project management from planning to implementation.

We have the following certificates:

Usługa dedykowana jest firmom, dla których niezbędne jest:

Ongoing care and technical support

Monitoring and management of IT infrastructure

Troubleshooting and failures

Optimization of IT systems and processes

Data security and threat protection

Regular hardware updates and maintenance

Usługa Opieka IT integruje się z innymi rozwiązaniami oferowanymi przez Direct IT, takimi jak:

business continuity management

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Backup systems

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IT resource management

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Zastosowanie tych rozwiązań pozwala nie tylko na zwiększenie bezpieczeństwa, ale także na usprawnienie zarządzania siecią i lepsze przygotowanie firmy na ewentualne incydenty.